Support

Our customers use ReportMail because they get great value and outstanding service.

We are one of the very few UK-based email service providers around, which means we can respond to your technical requests much faster than most other ESPs.

This coupled with our 20 years’ agency experience means we can give you an unrivalled level of service that will honestly surpass your expectations.

You will…

  • Always be able to speak to someone
  • Always get a ‘real’ reply to your emails (not automated receipts)
  • Always get a fast response
  • Have access to a dedicated account manager

We can field all types of queries, whether practical, technical or strategic! Just pick up the phone!

You will be kept up to date on industry news with our regular e-news service and you can also access our knowledge bank and blog.

Our ongoing support will ensure you are sending emails that:

  • Follow best practice and industry standards
  • Adhere to legislative requirements
  • Are readable across a broad range of email clients and platforms

We are happy to help as much or as little as you’d like!

Don’t just take our word for it!

Don’t just take our word for it!

"Abstracts have provided a top class service, delivering well designed promotions often to tight deadlines."

“It’s been very powerful using ReportMail; we can get an immediate response on an event or research for future events. Abstracts has been hands on in making this happen, they know email and getting them involved at a strategic as well as creative level has really paid off.”

Read our case studies


Tips and advice

Tips and advice

Read our article on common Email Marketing Blunders!