London 020 7336 7633
North West 01565 622 920
Our frequently asked questions section is packed full of useful information! However, if you don't find the answers you're looking for here, please contact us directly.
What do I have to do to get set up with ReportMail?
How long do I have to wait before I can send out my first email?
Is there any training available?
Do you offer any ongoing support?
Do I need to have any technical skills to create a great email?
I prefer using Dreamweaver to edit templates.
How do I add images to my email?
Can I personalise my email?
Can I send myself a test copy of the email before it goes out to everyone?
How do I create a plain text email?
How do I enter the text I want in my email?
Can you design a bespoke email template for us?
Can I send attachments?
How many emails can I send?
How easy is it to create my own HTML emails?
Can I use my own HTML code with ReportMail?
Can ReportMail schedule my emails to be sent at a specific time?
Can I rent or buy an email list to use with ReportMail?
How do I load my list into ReportMail?
Can I include more information for people than just their email address?
What if I don't have an email list?
Can people automatically unsubscribe from my mailing list?
Can I integrate ReportMail with my database?
Can I have multiple lists?
Are my lists secure?
Can I set-up a double opt-in process?
Can I easily find subscribers in my lists by doing a search?
What happens to bounces?
What is the best way to check the content of my email?
Is there any way I can check how my email looks across different email clients?
Is there any way I can check if my email will get through spam filters?
Does ReportMail show me information about bounces?
Can I see who has opened my email?
What is data mining and how do I use it?
How quickly do the reports update?
Can I schedule reports to be sent to me?
Can I export the reports into Microsoft Excel?
What does ReportMail do to make sure my emails get delivered?
How can I check if my emails are getting into the inbox?
Does ReportMail have spam feedback loops?
Are outgoing emails screened for spam?
How do I find out my IP reputation?
How does pricing work?
Do I need to buy email credits?
Do I have to sign a contract to use ReportMail?
Prefer to speak to us?
Paul Wreford-Brown 020 7336 7633
Steve Haydon 01565 622920
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